durinHow does membership work and how do I enrol?
We offer membership via convenient monthly subscriptions, with an minimum initial period of 12 months. Administration is via the Clubspark system, whilst payment is taken via Go Cardless. Please enrol via the following link.
How do I book courts?
Once you have an active membership, you can book conveniently, 24 hours per day, via our online booking system.
Do you have a clubhouse or reception?
We do have a clubhouse, part of which is open at all times, thus allowing access into the toilets and changing rooms. The main club room is also open for regular member events, such as the weekly Wednesday night mix-in, as well as inter-club team matches and social events. Our reception is generally only open at peak times, normally to coincide with the junior coaching programme.
How do I speak to a member of staff?
Please email firstname.lastname@example.org or call 023 8066 7532.
How do I access the tennis courts?
If you have a valid membership, you will also receive a pin number for accessing the courts. This number will be active any time that you have made a booking.
Are floodlights included in my membership package?
Yes, floodlights will switch on automatically according to online bookings.
How do I access the toilets and changing rooms?
Members have keypad access to the toilets and changing rooms, with the pin number changed regularly and communicated to members via email.
How can I play more tennis and get the best value from my membership?
There are a variety of organised activities included for free within your membership, including weekly mix-ins (Monday 13:30-15:30; Wednesday 19-21:00), internal box leagues, external inter-club team leagues and our annual club championship. Please contact us for further information.
How does it work with guests?
All activities at the Totton & Eling Tennis Centre are open to pay-and-play customers. An additional benefit of club membership is that the pay-and-play court fee is reduced proportionally when playing with a member. So for instance, if you bring a guest for one hour during peak time, the normal pay-and-play court fee would be £8, however, the guest fee would be 50%, i.e. £4. Please email email@example.com to inform us if you intend to bring a guest. We will then confirm the price and bank details so that you can pay the guest fee in advance.
How can I become more involved with the club?
We have a “Friends of Totton & Eling Tennis Centre” group which has been formed to help raise funds for the facility, provide a representative voice for the regular users, and coordinate volunteers who wish to offer their services to the club. Please contact us for further information or if you would like to support us.
Do you offer a tennis racquet restringing service?
Yes we do. With decades of experience in stringing racquets, we can recommend the most suitable string bed for your kind of play. Guideline prices are £25-30 for a full restring. You can drop your racquet off whenever the reception is open (generally during termtime, Monday-Friday 15:30-18:00, as well as Saturdays 09:00-13:00), or alternatively contact us to arrange an alternative drop-off time (e.g. whilst adult coaching groups are running on Tuesdays and Thursdays 19-21:00). The turnaround for a restring is around 48 hours.
Do you sell tennis racquets and balls?
Yes, we are pleased to sell adult / youth Mantis tennis racquets, as well as Babolat junior racquets. We offer a “demonstrate and advise” service for Mantis racquets allowing us to help you find the racquet that is perfect for your game. We then order the exact model and grip size that you would like, which is then delivered around 2-5 working days later. As an approved Mantis supplier, we have secured a 25% discount on online prices. We stock Babolat junior racquets in sizes from 19 to 26 inches.